Most frequent questions and answers

Skills Builder Pro (SBP) is a learning library of more than 110 courses for virtual and physical classroom training and audiobook learning systems.

SBP is published by Skilled Now, an integrated solutions provider producing and marketing internationally sanctioned workplace certification standards, training, testing, professional services, and state-of-the-art integrated technology platforms.

The courses target the need for developing the soft skills competencies people need to complement their technical skills, find and keep jobs.

The course topics include a blend of personal skills such as goal setting, self-leadership, and productivity; workplace essentials such as communication, conflict management, and accountability; and professional disciplines in marketing, sales, customer service, talent development, and small business management.

English, Arabic, and French, a clear competitive advantage in our region.

Right now, the courses are designed for physical classroom training. In the hands of a professional trainer, they could be delivered online, with adaptations. The modular course structure also adapts to a blended approach.
*Audiobook learning systems will be published and available online before the end of the year.

Audiobook learning systems also parallel selected instructor-led course content, offering a unique experience. The learning system includes the audiobook, available for download from the KWP LMS, and an accompanying learning guide, available for on-demand printing by the learner.

The SBP library provides content that is based on real workplace challenges. The curriculum design weaves job-centric, behavioral objectives into practical, interactive learning experiences that lead to an immediate application on the job. SBP courses are modular by design and customizable. So, you can match the content with your business processes, learning objectives, and learning styles. We can even combine units from several courses into one unique course built just for you. The SBP flexibility and adaptability increase the value of your training and make the most of your training investment.

Pre-assessments help you tailor courses to cover precisely each group’s skills gap, so you’re not wasting the group’s time and your money on topics people already know. With the post-training assessment, you’ll see immediately which parts of the course were most effective. You’ll also discover areas for further development and opportunities to streamline your training curriculum.

The result: Organizational performance increases and you realize the return on your training investment more quickly.

Skills Builder Pro will be brought to market through Authorized Training Partner, Master Distributor and Reseller Partner Programs and through direct partnerships with government entities, vocational colleges, and universities worldwide.

Or, you can purchase courses directly from our website.

A proprietary, state-of-the-art Learning Management System (LMS) serves as the technological foundation for the library, providing partners and clients an online platform to access courseware, post training schedules, register students, manage learning performance, source Authorized SBP Trainers, and access the open library of learning resources.

We offer two ways. SBP individual knowledge assessments let your employees assess their knowledge across a wide range of the most in-demand skills they need to perform on the job. Each person receives an individualized pass/fail report along with training recommendations to fill the gaps.

With our enterprise needs assessment services, SBP-Assess, we help you identify skill gaps and build individual and group training programs to address those gaps. This step assures that you are directing your investment on specific skills training that will have the greatest impact on performance and deliver overall value to your organization.

Each course includes a pre-test and a post-test to measure progress and assess comprehension of the defined concepts and skills at the end of the course. Of course, they will need to practice and reinforce their new skills on the job and enjoy the support of management coaching to build toward mastery.

Each learner receives an embossed SBP Certificate of Attendance for completing the course. If certification is part of your organizational objective, our Skilled Matrix experts will work directly with you to build a defensible and valid certification program.

Join SBP. Visit our website, register, and submit the required information. Once accepted into the program, you will participate in an Authorized Trainer’s Workshop and earn SBP Authorized Trainer credentials.

Professional, authorized SBP trainers come from around the world. All Trainer’s Hub members are specialists, with work-world experience covering the wide variety of Skills Builder Pro disciplines.

  • Solid Business Record and Training Plan – Including a history of business performance, customer references, and business plan
  • Current Operation – describing your business, including training and overall revenue for the most recent fiscal year, competitive advantage, scope of training and service offerings, number of employees by job function, industry certifications, top three vertical industries within your customer base, and customer service ratings
  • Professional Training Location – including U-shaped business training classroom set up in a quiet, self-contained area of the building, with adequate lighting, computer projection, and enough table or desk space to accommodate 30 students comfortably. Internet access is strongly encouraged for trainer use and recommended for student use in selected classes.
  • Training Plan – including an outline of the business plan to launch and deliver SBP training, annual revenue targets, class registration forecasts, sales and marketing initiatives, training operations and fulfillment process
  • Staffing Plan – including the appointed Authorized Trainers, SBP sales representatives, and account manager, with resumes, qualifications, work experience, and customer references
  • Alignment with the leader in job-based business and soft skills training in the region
  • Enriched portfolio to complement your existing training programs and support revenue growth
  • Competitive advantage and shared success
  • Streamlined management support and visibility across the region

Adult Learning Methodology

We take adult learning principles and apply them across all training formats – physical and virtual classroom courses, eLearning modules, and audiobook learning systems – so learners get the training they need in the way they want to learn. All courses are skills-based, interactive, and collaborative learning experiences that lead to better retention. They are filled with activities, exercises, case studies, simulations, and assessments that reinforce learning and ensure that the skills learned can transfer to the workplace.


Teach a full, comprehensive day of training in the traditional way. Or, break the courses into customized modules that you present across multiple sessions and days, in a physical or virtual classroom. The course structure easily adapts as you work with busy schedules and adult attention spans, yet keep course continuity and integrity intact.

Mix and Match Flexibility

Mix and match facilitated training sessions with eLearning modules and audible self-study units for flexible, customizable segments that suit adult learning preferences.  The short, interactive units are easily adapted to fit into today’s cafeteria-style learning labs that support short, self-paced learning sessions and maximize group learning experiences.


SBP instructor-led courses are turnkey with all the materials your trainers need in one package. Trainer’s Guide with preparatory notes, trainer’s tips, resource materials, Student Guide, PowerPoint slides, Pre-assignment, Pre- and Post-tests, Certificate of Completion, Personal Action Plan, and Course Evaluation.

Skills Builder Pro Assessment Services

               Individual Skills Assessment

Assess worker skills competencies and gaps using a variety of assessment tools. Then, fill those gaps with pinpoint training, measured with pre- and post-test assessments.

               Enterprise Assessments with SBP-Assess

Benefit from a comprehensive, professional analysis by SBP authorized consultants. Analyze your workforce, roles, responsibilities, competencies, and skills to uncover and address enterprise training needs.

               Skilled MatrixTM

With this proprietary, SAAS-based testing engine and hosting platform from our flagship company, Skilled Now, you and your clients can easily author tests, certify students, and verify skills attainment.