Winning Negotiations

Negotiating is a basic process in human life and a fundamental part of any business. The process involves resolving differences, coming to an agreement, and meeting goals. Negotiating is complex, time consuming, and often frustrating. Consequently, to negotiate well requires a number of different skills, which are outlined in detail in this course. 
Negotiating takes many forms. Whether you are building a project or delivering support, this course will give you a basic skill level to negotiate any situation. You will learn what the traits of a successful negotiator are, how to prepare for a negotiation, how to make the right impression, and how to close a deal. This interactive course includes techniques for effective communication and provides techniques for turning conflict into problem-solving.

A Guide to Influencing Others and Negotiating with Purpose

Duration: 2 Hours & 16 Minutes

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Learning Objectives

  • How common negotiation is and the value of good negotiation skills
  • Various negotiation styles along with the advantages and disadvantages
  • How to decide when to use manipulation and not persuasion
  • Techniques for getting persuasive presentations and conversations started
  • How to use the Five-S framework to make a persuasive presentation
  • How to deal with tough or unfair tactics

Course Price


This week special price


What's Included

  • 2h & 16min of Audio
  • Certificate of Completion
  • Learning Guide Included
  • English

Course Content

  • What Is Negotiation?
  • Five Types of Negotiation
  • Positional Bargaining
  • Principled Negotiation
  • How Persuasion Works
  • Pre-Assignment Review
  • Using Push and Pull
  • Four Phases of Negotiation
  • Getting Started
  • Controlling Your Fears
  • Get Yourself Mentally Prepared
  • Research Your Side of the Negotiation
  • Research the Other Side of the Negotiation
  • The Five-S Framework
  • Using the Five-S Framework
  • Understanding Frame of Reference
  • Building Rapport
  • Using Persuasive Techniques
  • What Is Neuro-Linguistic Programming?
  • Using Positive Commands
  • Influencing Outcomes
  • Prepare the Documentation
  • Set the Meeting Time and Place
  • First Impressions
  • Dress to Win
  • Practice Your Handshake
  • The Art of Making Small Talk
  • Find Common Ground
  • Set the Ground Rules
  • Share Information
  • Six Techniques for Success
  • Facing the Obstacles
  • Overcoming the Obstacles
  • Six Techniques to Get Past “No”
  • Breaking an Impasse
  • Four Techniques for Getting to “Yes”
  • Recognize and Address the Tough Tactics
  • Defusing the Tension
  • Know When to Close
  • Formal and Informal Agreements
  • Three Possible Outcomes
  • Building a Sustainable Agreement
  • Gaining Consensus


5 Courses
$ 34
per month - paid annually


10 Courses
$ 54
per month paid annually


Unlimited Courses
$ 79
per month paid annually

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